Shipping policy

 

📦 Al Atibar Perfumes – Shipping Policy

At Al Atibar Perfumes, we are committed to providing fast, reliable, and secure delivery for all customers across Pakistan. Please review our shipping details below.


🚚 Nationwide Delivery (Pakistan Only)

We offer fast shipping all over Pakistan through trusted courier partners.

⏱ Delivery Time

  • Standard Delivery Time: 3 Business Days

  • Orders placed after 5 PM are processed the next business day.

  • Delivery may take an additional 1–2 days during sales, holidays, or unexpected delays.


💸 Shipping Charges

  • Fixed Shipping Fee: PKR 199 on all orders.

  • No hidden charges.


📦 Order Processing

  • Orders are processed within 24 hours after confirmation.

  • Customers receive a confirmation call or SMS before dispatch.

  • Tracking information is shared via SMS or email once shipped.


🔒 Secure Packaging

All perfume products are packed securely using protective materials to prevent:

  • Leakage

  • Damage

  • Breakage


❗ Incorrect Address or Failed Delivery

Delivery delays may occur due to:

  • Incorrect or incomplete shipping address

  • Customer not available

  • Courier service issues

In such cases, the courier will attempt redelivery or contact you.


🛍 Damaged or Wrong Items

If your order arrives damaged, leaked, or incorrect, please contact us within 48 hours with:

  • Order number

  • Photos or video of the issue

We will arrange a replacement or appropriate solution.


📞 Need Assistance?

Our customer support team is here to help.

Email: support@alatibarperfumes.com
Phone: +92 3315 085589